Go2PRO Privacy Policy – How We Protect Your Data and Football Profile

Privacy Policy

Privacy Policy – Go2Pro

Last updated:[20251114]

Welcome to Go2Pro.
This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you access our website go2pro.io and our mobile app (collectively, the “Platform”).

Go2Pro is created to help young sports talents, aged 8 to 18, share short sports videos and get noticed by verified sports professionals (“scouts”), with the supervision of their parents or legal guardians.

This policy aims to comply with the EU General Data Protection Regulation (EU GDPR), the UK Data Protection Act 2018 (UK GDPR), and the US Children’s Online Privacy Protection Act (COPPA) for children under 13 in the United States.

If you have any questions about this Policy, feel free to contact us at: privacy@go2pro.io.

1. Who We Are

Go2Pro Inc. is the main controller of personal data on the platform for players, parents, and scouts. You can reach us at
privacy@go2pro.io.

For certain activities related to the promotion and management of the football network on Go2Pro.io, an Italian company called Go2Pro Football Srl may act as a separate or joint controller alongside Go2Pro Inc.

We use the platform and technology of LutinX.com for identity verification (KYC) of parents and scouts, blockchain-based registration of key interactions, and foundational infrastructure services. For identity (KYC) data, LutinX.com acts as an independent data controller.

Where required by EU or UK law, Go2Pro may appoint a Data Protection Officer and/or an EU/UK representative. When appointed, their contact details will be included in this Policy.

2. Who This Policy Applies To

This policy applies to both adult and minor users.

Adult users include parents or legal guardians who create and manage accounts for minors and purchase licenses, as well as sports professionals who use the Platform as scouts to discover and contact young talents, always through the parents or guardians.

Minor users are young players aged 8 to 18 who upload short sports videos and interact with other young players through an account created and authorized by a parent or legal guardian.

3. Age Limits and Parental Consent

Children under 8 years old are not permitted to use the Platform.

Children aged 8 to 18 can use the Platform only if a parent or legal guardian creates their account, authorizes it, and purchases a license for them. The parent or guardian is responsible for managing the child’s account, including uploading videos and interacting with scouts

For children under 13 years old living in the United States, we follow COPPA. This means we get verifiable parental consent before collecting any personal information from the child beyond what COPPA permits without consent.
Parents can review, delete, and control their child’s personal information, and we only collect the information necessary for the child to use Go2Pro. We do not ask a child to share more personal information than is reasonably needed to participate in the platform.

We can get verifiable parental consent through methods such as a small payment, submitting a signed form, verifying an identity document, or other methods allowed under COPPA. If we find out that we have collected information from a US child under 13 without verifiable parental consent, we will delete that information as quickly as possible.

4. Information We Collect

When parents or legal guardians use the Platform, we may collect identification data such as name, surname, date of birth, nationality, and data from identity documents when KYC is required. We also gather contact details like email address and phone number, account information such as username, hashed password, country, and language, along with details about the child accounts they manage and license status. Additionally, we receive limited billing and transaction data related to license purchases from payment providers. We store communication data, including messages exchanged with scouts and support communications, as well as technical and usage data such as IP addresses, device information,and log data.

When scouts use the Platform, we may collect identification and professional data for KYC purposes, such as name, surname, date of birth, identity document data, and proof of professional role (for example, federation card or contract with a club). We also gather contact and organization details like email, phone number, club or organization, role, country, and sport. For account and usage data, we record which profiles and videos they view, messages they send to parents or guardians, as well as activity logs and settings.

When young players use the platform, always under the supervision of a parent or guardian, we collect basic profile information such as first name or nickname, age or age range, country, sport, and playing role. We gather content data, including the short videos they upload and their likes and comments on other players’ videos. We also collect technical and usage data, such as IP address, device info, and logs of their activities on the platform.

Identity data used for KYC are generally processed and managed by LutinX.com as an independent controller. Player data are jointly owned by the players and Go2Pro Inc., as outlined in our Terms of Use.

5. How We Use Personal Information

We primarily use personal information to provide and manage the Platform. This includes creating and managing user accounts, allowing young players to upload videos and interact with others, enabling scouts to view videos and contact parents or guardians, and letting parents manage their children’s profiles and licenses. Under EU and UK law, the main legal basis for this is the performance of a contract, and in some cases, our legitimate interests in operating a functional Platform.

We also use personal data to verify identities and professional status. KYC checks help ensure that only genuine sports professionals can access the Platform as scouts and that only legitimate parents and guardians manage minors’ profiles and respond to scouts. This processing is based on legal obligations where applicable and on our legitimate interests in security and integrity.

To protect minors and ensure a safe environment, we review and moderate videos and comments. We may remove content that breaches our rules and can temporarily or permanently block accounts in serious cases. Some key interactions might be recorded on blockchain to ensure traceability. This process mainly relies on our legitimate interests in safety, preventing abuse, and protecting minors, and sometimes on legal obligations.

We use information to enhance and protect our services. This includes analytics, monitoring, troubleshooting, service updates, and fraud detection. The legal basis is our legitimate interests in maintaining and improving the Platform. Starting in January 2026, we will use artificial intelligence tools to verify that videos haven’t been tampered with and to ensure that the player shown matches the holder of the related account. This helps prevent fraud and misuse and protects both minors and scouts. Our legal basis for this is our legitimate interest in safety and fairness.

We also use personal information to communicate with users. This includes service messages such as license reminders or security alerts, and responses to support requests. This processing is based on the performance of a contract and our legitimate interests

Advertising may be displayed on public areas of the Platform. We do not use children’s contact details for direct marketing. When required by law, we rely on consent for certain types of advertising, and otherwise, we rely on our legitimate interests.

When we rely on consent, users can withdraw it at any time by changing their settings (if available) or by contacting us.

Withdrawal of consent does not impact the lawfulness of processing that occurred before the consent was withdrawn.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enable essential functions of the Platform such as login and security, remember user preferences, perform analytics and improve performance, and support security and fraud prevention.

When required by EU or UK law, we will display a cookie banner and request consent for non-essential cookies. Users can control their cookie preferences through their browser settings and, if available, through our cookie management tools.

7. Blockchain and AI Features

Go2Pro utilizes blockchain technology through LutinX.com to record key interactions and verification events. Examples include confirming KYC status or interaction metadata.

Because blockchain records are generally unchangeable, they cannot be easily modified or deleted. Therefore, we always aim to minimize the amount of personal data stored directly on the blockchain. When possible, we use pseudonymized identifiers or references to data stored off-chain. Most personal data, such as videos, comments, messages, and detailed profiles, are kept in traditional databases that are not on the blockchain.

When GDPR rights, such as the right to erasure, cannot be fully enforced on blockchain records due to their immutable nature, we limit the data stored there, pseudonymize it where possible, restrict further processing and access, and inform users exercising their rights about these technical limitations.

Starting in January 2026, we will also implement AI-based tools to detect manipulated videos and verify if the player in a video matches the account holder. These tools serve as an extra safety measure to protect young players, parents, and scouts from fraud and misuse.

8. How We Share Information

We may share personal information with LutinX.com for identity verification, blockchain operations, and technology services. For identity data, LutinX.com acts as an independent controller.

We also work with external service providers, such as hosting and cloud infrastructure providers, payment processors, analytics, security, and communication tools, as well as other technical vendors. These providers operate under contracts that comply with GDPR and other legal standards and only handle personal data based on our instructions.

For activities connected to the football network on the Platform, we may share relevant data with Go2Pro Football Srl. We may share information with public authorities or regulators when required by law or when it is necessary to protect the rights, safety, or security of children, users, or the Platform. We may also share information with professional advisors such as lawyers, accountants, and technical consultants who are bound by confidentiality obligations.

We do not sell the personal information of children or adults.

9. International Data Transfers

Go2Pro and LutinX.com operate worldwide. This means personal data may be transferred to and stored in countries outside your country of residence, including countries outside the European Economic Area and the United Kingdom.

When required by law, we safeguard these transfers with appropriate protections. These may include Standard Contractual Clauses approved by the European Commission, UK-approved transfer mechanisms, and strong technical and organizational security measures.

10. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy. This includes the time needed to operate and deliver the Platform, comply with legal obligations, resolve disputes, and enforce our agreements.

We routinely review the data we hold and delete or anonymize information that is no longer needed, respecting legal retention requirements and technical limitations related to blockchain immutability, as explained earlier.

11. Your Rights under EU and UK GDPR

If you are in the European Economic Area or the United Kingdom, you may have several rights regarding your personal data.

You may have the right to access your personal data and obtain a copy of it. You may also have the right to request that we correct any inaccurate or incomplete data. In certain cases, you may have the right to ask us to delete your data or to limit how we process it. You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format and to have that data transmitted to another controller, where technically feasible. Additionally, you may object to processing based on our legitimate interests or for direct marketing purposes. Where we rely on your consent, you have the right to withdraw it at any time.

To exercise your rights, contact us at privacy@go2pro.io. We might ask for additional information to verify your identity. If the request involves a child’s data, we may also need to confirm the identity and authority of the parent or guardian.

You also have the right to file a complaint with your local data protection agency.

12. Parents’ Rights under COPPA

For children under 13 in the United States, parents and legal guardians have specific rights under COPPA. They can review the personal information we have collected from their child, withdraw their consent, refuse any further collection or use of their child’s information, and request the deletion of their child’s personal data.

Parents can exercise these rights by contacting us at privacy@go2pro.io. We might need to verify both your identity and your relationship to the child. If a parent withdraws consent or requests us to delete the child’s data, we may need to close or restrict the child’s account to continue complying with COPPA.

13. Security

We take the security of personal information seriously. We implement technical and organizational measures such as encryption during transmission, secure hosting and development practices, access controls, logging and monitoring, and incident response procedures. We also continually review and improve our moderation and safety processes

No system is entirely secure. Users must keep their passwords and account details private and notify us immediately if hey suspect any unauthorized activity on their account.

14. Privacy for Young Players – Simple Summary

This section uses simple language for young players. Parents should still read the full Policy above. We are Go2Pro. We help young sports talents, aged 8 to 18, showcase their skills to real scouts worldwide using short videos.

You can use Go2Pro only if you are between 8 and 18 years old, and only if your parent or guardian creates your account, approves it, and purchases a license for you. Scouts are adults who work in sports. They can use Go2Pro only if they verify their identity and prove they work in sports.

We possess certain basic details about you. This includes your name or nickname, your age or age range, your country, and the sport and position you participate in. We have access to the videos you upload and the likes and comments you leave on other players’ videos. Additionally, we collect some technical information, such as the device you use and your IP address, to ensure the Platform remains secure.

Other young players on Go2Pro can view, like, and comment on your videos. Scouts have access to all players' videos on the platform. Your parents can see your videos and manage your account. Scouts can only contact your parents or guardians, never you directly.

We work hard to keep you safe. We review videos and comments. If something is offensive, dangerous, or against our rules, we can delete it and block the account that posted it. We use advanced technologies, including blockchain and, starting in 2026, artificial intelligence tools that help us detect dishonest or fake videos and verify that accounts belong to the right people.

If you see something on Go2Pro that makes you feel uncomfortable or unsafe, talk to your parent or guardian and ask them to contact us at privacy@go2pro.io

15. Changes to This Policy

We may update this Privacy Policy occasionally. This might happen when we introduce new features or sports, change our data practices, or when laws and regulations are updated.

When we make important changes, we will update the “Last updated” date at the top of this page. When appropriate, we will also notify parents, guardians, and scouts through the platform or by email

16. Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you can contact:

Go2Pro Inc.

Email:privacy@go2pro.io